Coshikowa Agency - Leading Employment Agency in Kenya

Last Updated: 10/15/2025

1. Registration Fees

Coshikowa Agency charges a one-time registration fee for job seekers to access our platform and connect with potential employers. This fee covers administrative costs, profile verification, and ongoing platform maintenance.

2. Non-Refundable Policy

All registration fees are non-refundable. Once payment is processed and your profile is activated, we cannot offer refunds under any circumstances. This policy is in place because:

Immediate access to our platform and database is granted upon payment
Profile verification and processing begins immediately
Administrative costs are incurred as soon as registration is complete
Our matching algorithms begin working on your profile immediately

3. Service Guarantee

While we cannot guarantee employment, we guarantee that your profile will be:

Verified and activated within 30 minutes of payment
Made available to our network of verified employers
Included in our matching system for relevant job opportunities
Maintained in our active database for a minimum of 12 months

4. Cancellation Policy

If you wish to cancel your registration before completing payment, you may do so without penalty. However, once payment is submitted and processed, cancellation requests will not result in a refund.

5. Exceptions

Refunds may be considered only in the following exceptional circumstances:

Duplicate payment made in error (only the duplicate charge will be refunded)
Technical error resulting in payment without service activation

All exception requests must be submitted within 7 days of payment and will be reviewed on a case-by-case basis.

6. How to Request an Exception

If you believe you qualify for a refund under the exceptions listed above, please contact us at:

Email: info@coshikowaagency.com

Include the following in your request:

Your full name and registration email
Payment reference number
Date of payment
Detailed explanation of why you believe you qualify for an exception
Any supporting documentation (Valid payment receipt or payment screenshot)

7. Processing Time

If a refund is approved under exceptional circumstances, it will be processed within 14 business days and returned to the original payment method.

8. Contact Us

For questions about our refund policy, please contact: